4 - 1.6 Lvl5

The language within our organisation focuses on empowering older people by building their confidence. The way we communicate encourages a positive attitude towards wellness and reablement and the people we support. 

How do we measure up?

  •  All verbal and written communication including, consumer progress notes, executive reports, Policies and Procedures, planning documents, mission statement, vision, values etc. reflect strength - based language.