Australian Government tools
The Australian Government – Department of Health have developed a collection of practical guides and tools for Commonwealth Home Support Program (CHSP) providers which has been designed to help embed wellness and reablement approaches into service delivery.
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Toolkit resources
- CHSP ManualThis 2024–2025 manual provides the latest overview of the Commonwealth Home Support Programme (CHSP), including the service types it funds and requirements for delivering those services. It is for CHSP-funded service providers to use, and forms part of their CHSP grant agreement.
- Summary of changes to the CHSP Manual 24-25Here you will find a five page pdf providing a summary of the changes to the CHSP manual from the previous version.
- Wellness and reablement resourcesThe Australain Government collection of practical guides and tools for Commonwealth Home Support Program (CHSP) providers to help embed wellness and reablement approaches into service delivery.
- Living well with dementiaDementia Australia has some wonderful stories to share. Meet older people from all walks of life who are living with dementia and actively making the most of life.
- Reablement for people with dementiaA Wellness and Enablement Approach for People Living with Dementia was a paper submitted to the Australian Government by Dementia Australia. Review the PDF document here.
- Reablement and diversityThis Government framework sets out how our aged care system can meet the diverse needs of all older Australians. It includes action plans for government, aged care providers and consumers. It also provides resources to help providers meet the goals of the framework.
- Toolkit for embedding wellness and reablementProvides CHSP managers with support to implement change at an organisational level to embed, review and establish continuous improvement mechanisms on wellness and reablement. The toolkit is designed for use with the Practical Guide to Embed Wellness and Reablement which focuses on service delivery.
- Practical guide for embedding wellness and reablement into service deliveryThis practical guide is for all CHSP organisations. It covers to support their intake processes, develop care plans, and deliver support focussing on client strengths to continue living at home as independently as they can.
- Identifying opportunities for reablementGuidance to introduce reablement practices into everyday service delivery to help empower clients do what they can for themselves.
- Principles of wellness and reablementA document explaining the concept of wellness and reablement for CHSP support workers. It identifies eight underlying elements – or key principles – of wellness and reablement.
- Conversational tipsHow to have a conversation on wellness and reablement with the client (without using the word reablement) by instead defining and illustrating your delivery approach and how doing with, rather than for, can benefit the client.
To visit the entire resource offered by the Department of Health, please click here.

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