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Reform update

The Australian Government is in the process of implementing changes across both in-home and residential aged care services to address the findings from the Royal Commission into Aged Care, Quality and Safety 2021 Final Report. These changes will have a positive impact on the way care is delivered, placing older Australians at the centre of their care and ensuring that systems are in place to meet their changing needs.

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KeepAble help and support

The reformed and improved in-home aged care program is due to be rolled out from July 2025. We’re here to help you and your organisation get ready for these changes to ensure a smooth transition. As information is released, we’ll keep you updated with everything you need to know!

Please bookmark this page (press ‘Ctrl D’ to bookmark) to stay up to date with all the latest news, reviews, guides and resources.

If you have any questions for us, you can email us or use our contact form.

Support at Home to be rolled out in two stages

From 1 July 2025, Support at Home will replace the existing Home Care Packages (HCP) Program and Short-Term Restorative Care (STRC) Programme.

The Commonwealth Home Support Programme (CHSP), which provides lower levels of support to older people to help them remain at home, will transition to the new program no earlier than 1 July 2027.

The staged approach will give all CHSP providers time to change their business systems and adjust to new payment arrangements. This will ensure they can operate successfully under Support at Home and avoid disruptions for their clients.

Read more about the proposed timings and introduction of the Support at Home from the Australian Government website.

Whats new for you

Review the panels below to see the latest news, and updated information around Aged Care Reform.
Older hands resting on a cane
Aged care reform taskforce
The Aged Care Taskforce is seeking feedback on the review of funding arrangements for aged care and help in developing options for a system that is fair and equitable for everyone in Australia.
Aged care report Q3 cover
Aged Care Quality and Safety Commission Q3 report
The SPR gives an overview of the many data points we use to assess sector-wide
performance and risk to the quality of care of older people receiving aged care
services.
Elderly-hands-on-a-walker
Geat2GO Program for CHSP
To source information about available products and approved assessors, use this link to access the monthly Excel product spreadsheet at the bottom of the webpage.
Updated links for Veteran’s Affairs Rehabilitation Appliances Program
The RAP schedule is regularly updated and is therefore best accessed ‘live’ via the link on this webpage. Stay up to date by bookmarking the linked page.
elderly lady washing-up-with granddaughter
Home Care Packages Program Operational Manual
A Guide for Home Care Providers – This operational manual guide from the Department of Health and Aged Care helps approved providers of Home Care Packages to understand their responsibilities.
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support worker and senior woman