Our workforce perform their roles – authority comes from the position of the organisation.
How do we measure up?
- The workforce is recruited, trained, equipped and supported to deliver the necessary outcomes for consumers;
- Guidance, support and mentorship is provided by supervisors and peer to peer;
- Delegations of authority are in place
- Staff are encouraged to identify opportunities for improvement and log same via the organisation’s feedback management systems. Improvements are assessed and where implemented, communicated, monitored and evaluated for effectiveness.