3 - 1.5 Lvl4

Our workforce is encouraged to show leadership and build relationships to ensure older people have autonomy over their lives and the services they receive.

How do we measure up?

  • Evidence of W&R ‘champions” within the team and resources given to conduct this role to its full extent.  
  • Staff have had training and mentoring in developing support plans which support clients to achieve their goals.  
  • The workforce work in partnership with each consumer to understand what is important to them. 
  • Goals are monitored to ensure the desired outcomes are achieved.