Our workforce is encouraged to show leadership and build relationships to ensure older people have autonomy over their lives and the services they receive.
How do we measure up?
- Evidence of W&R ‘champions” within the team and resources given to conduct this role to its full extent.
- Staff have had training and mentoring in developing support plans which support clients to achieve their goals.
- The workforce work in partnership with each consumer to understand what is important to them.
- Goals are monitored to ensure the desired outcomes are achieved.