3 - 2.1 Lvl4

We consistently work with the older people we support to meet their care needs and help them achieve their hopes and aspirations. We actively seek to address any barriers to each individual’s independence, quality of life and social connections.

How do we measure up?

  • Emphasis on support planning and monitoring of client’s changing needs.
  • Evidence of problem solving with clients, family and staff to overcome barriers.
  • Tracking and understanding of client journeys from referral to exit and/or ongoing support.