4 - 2.2 Lvl5

People we support are influential participants in co-designing and directing all aspects of care and support. We build their ability and confidence in decision making as part of how we work. We engage the individual and other important people in their life to strengthen their ability to achieve their needs, goals and aspirations and adapt our approach based on feedback.

How do we measure up?

  •  Evidence of involvement from clients, carers and other qualified personnel are involved in planning when required.
  •  Client documentation identifies changes made to the support they are receiving based on changing need.