4 - 2.3 Lvl5

We value the life stories and experiences of the people we support, using this as insight to help build confidence and skills. We look at each individual within the context of their life and identify and address potential barriers that may impact on positive outcomes.

How do we measure up?

  •  Client feedback and documentation suggest that the staff have taken an interest in their past experiences/skills and the support and services they receive have continued to build on these e.g.: client who was an avid fisherman wanted to regain mobility and ability to fish again.
  •  Where appropriate, client’s life experiences and skills are shared with others through opportunities to mentor, educate or coach others. E.g.: past teacher may have been given the opportunity to mentor a student.