3 - 2.5 Lvl4

We take into account the mental, physical and social health of each older person, along with their culture, history and previous experiences when exploring their needs and aspirations. We engage people individually in an ongoing conversation to put strategies in place that support wellness and reablement.

How do we measure up?

  •  Documentation indicates that a holistic perspective has been taken when collecting information from clients.
  • Regular reviews are scheduled with clients to capture changing needs and recommendations.